Coaching Power: Performance Improvement and Developmental Inventory

This tool is a "must" for managers or supervisors interested in improving their coaching skills. It provides insight into their own coaching behaviors and introduces them to a structured process to conducting a coaching session. The overall goal is to help the individuals enhance their existing coaching skills so that they can help their employees be more effective in their jobs.

I'm All Ears: A Checklist for Effective Listening

Studies show that most people's average listening effectiveness is only 25% at best. Most of us are poor listeners, yet we take listening for granted. This assessment, designed to provide insights into a person's effectiveness as a listener, focuses on key behaviors. It can be used by any individual in any organizational setting to improve his/her effective listening habits, particularly when interacting with others.

Meeting Mastery Checklist

Effective meetings don't just happen. They are the result of careful planning, skillful facilitation, and individual accountability. The role of the meeting leader or facilitator is to manage the group involvement process and to ensure that both the tasks get accomplished and that the meeting participants are actively engaged in the process. This assessment will help the individual identify the behaviors that result in successful meetings and also identify areas in which he or she needs to improve.

Influence With Integrity: A Self-Evaluation

People who have little power are capable of exercising tremendous influence on people with whom they interact regardless of position. The truly powerful individual is one who relates to and interacts well with people at all levels. He or she possesses effective interpersonal skills.

The evaluation tool will help individuals look at their own behaviors, beliefs, and attitudes that impact their interaction and relationships with others. It will also serve as a starting point for increasing interpersonal effectiveness.

The Winning Supervisor: Self-Assessment and Survival Guide

Effective supervision is not a single competency; it is multi-dimensional. The Winning Supervisor: Self-Assessment and Survival Guide addresses fourteen key dimensions of effective supervision. The Self-Assessment will provide insights regarding an individual's behavior in each of the fourteen dimensions of supervision. The accompanying Survival Guide provides valuable information as well as tips and techniques for enhancing one's supervisory skills.

The Critical Problem Solver: A Step-by-Step Process for Getting Rid of Your Problems

This assessment is a quick and easy way to identify appropriate problems individually and in a team. Individuals will identify behaviors they need to solve problems effectively and efficiently and take actions that eliminate those problems forever. This instrument measures behavior in five key steps in the problem-solving process and provides a step-by-step approach for solving both individual and team problems.

The Two Faces of Conflict: Managing Interpersonal and Team Conflict

This instrument can serve as a useful self-assessment of effective conflict management behaviors. It addresses the phases of conflict management in two situations: (1) interpersonal situations in which the individual is directly involved and (2) team settings where he or she may be helping others resolve conflict. While its purpose is to provide insights into how a person manages conflict, it can also be distributed to others to assess their perception of the respondent's conflict management behaviors.

Time Management Action Planner

This helpful assessment and planning tool will provide valuable insight regarding an individual's effective or ineffective use of time management principles. Managers interested in improving their time management skills will find this instrument very helpful.

21st Century Leadership Competency Assessment

This self-assessment gives individuals an opportunity to evaluate their leadership behaviors in 6 areas or capabilities: Personal Mastery, Future Focused, Innovative Initiative, Organization Development, Organizational Interaction, and Improvement Focused.

What Do I Value? Personal Values Inventory

Although our values help define who we are and influence what we do, many of us have never had the opportunity to think about and examine closely what we value and why. This inventory provides insight into the values that drive a person's behavior. These values may impact how one perceives others and ultimately affect how he or she behaves in business or personal situations. This self-assessment is useful in sessions that address conflict, interpersonal communication, negotiation skills, diversity, and problem solving.

Focus on the Customer: A Customer Service Self-Assessment

This assessment is designed to provide individuals with insights into their mastery of service skills needed to meet the needs of both the internal and external customer. The instrument is both comprehensive and flexible, addressing all aspects of customer service. Depending on the person’s position and responsibilities, he or she will complete those sections that apply to the individual’s situation. The assessment is organized into four parts: Part A addresses external customer service; Part B applies to face-to-face customer contact; Part C focuses on customer service behaviors on the telephone; and Part D looks at behaviors when serving the internal customer.

The Dynamics of Change: A Change Management Self-Assessment

It seems as though the only constant in our lives today is change. And although we know that change is inevitable, many of us have a difficult time dealing with it even when we know it’s a good thing. The purpose of this self-assessment is to give the respondent some insight into how he or she deals with change personally and also how the individual helps others deal with change.

Hiring the Right Person: Behavior-Based Interviewing Self-Assessment

Many mid-level managers who are responsible for making hiring decisions have never received any training in interviewing skills. This assessment will help them focus on the specific behavior-based interviewing skills that will enhance the likelihood that they will choose the right person for the right job. This assessment will also benefit new recruiters and those who may be new to the task of interviewing job candidates. Experienced human resources professionals who wish to fine-tune their interviewing skills or want to learn more about behavior-based interviewing will also find this tool valuable.

Polished and Powerful Presentations: Presentation Skills Self-Assessment

Speaking in front of a group has been noted as the number one fear of many people. Yet in today’s communications-conscious work environment, the ability to prepare and deliver a powerful and polished presentation is critical to one’s success in the business world. This self-assessment is designed to help individuals identify their strengths as well as areas for improvement in preparing for and delivering a presentation to any audience.

The Stress-Free Quotient

Stress is inevitable. In fact, we need a certain degree of stress in our daily lives. Too much stress causes frustration; too little stress results in boredom. In and of itself, stress is neither bad nor good. Our own personal reaction to stress creates either positive or negative results. This assessment gives people an opportunity to look at the positive behaviors that will help them to minimize their personal stress and increase their personal and professional effectiveness.

Six Steps to Process Management: A Guide for Your Improvement Project

This tool helps those involved in any process-improvement project. This 6-step improvement process helps people manage their team (or individual) process-management workflows.

TACTools® Sampler of all instruments and tools (20% savings)

A Sampler of all TACTools Assessments and Tools (100101-100115 and 100201) -- 20% savings over individual prices --

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