This tool is a "must" for managers
or supervisors interested in improving their coaching skills.
It provides insight into their own coaching behaviors and introduces
them to a structured process to conducting a coaching session.
The overall goal is to help the individuals enhance their existing
coaching skills so that they can help their employees be more
effective in their jobs.
Studies show that most people's average listening
effectiveness is only 25% at best. Most of us are poor listeners,
yet we take listening for granted. This assessment, designed to
provide insights into a person's effectiveness as a listener,
focuses on key behaviors. It can be used by any individual in
any organizational setting to improve his/her effective listening
habits, particularly when interacting with others.
Effective meetings don't just happen. They are
the result of careful planning, skillful facilitation, and individual
accountability. The role of the meeting leader or facilitator
is to manage the group involvement process and to ensure that
both the tasks get accomplished and that the meeting participants
are actively engaged in the process. This assessment will help
the individual identify the behaviors that result in successful
meetings and also identify areas in which he or she needs to improve.
People who have little power are capable of exercising
tremendous influence on people with whom they interact regardless
of position. The truly powerful individual is one who relates
to and interacts well with people at all levels. He or she possesses
effective interpersonal skills.
The evaluation tool will help individuals look
at their own behaviors, beliefs, and attitudes that impact their
interaction and relationships with others. It will also serve
as a starting point for increasing interpersonal effectiveness.
Effective supervision is not a single competency;
it is multi-dimensional. The Winning Supervisor: Self-Assessment
and Survival Guide addresses fourteen key dimensions of effective
supervision. The Self-Assessment will provide insights regarding
an individual's behavior in each of the fourteen dimensions of
supervision. The accompanying Survival Guide provides valuable
information as well as tips and techniques for enhancing one's
This assessment is a quick and easy way to identify
appropriate problems individually and in a team. Individuals will
identify behaviors they need to solve problems effectively and
efficiently and take actions that eliminate those problems forever.
This instrument measures behavior in five key steps in the problem-solving
process and provides a step-by-step approach for solving both
individual and team problems.
This instrument can serve as a useful self-assessment
of effective conflict management behaviors. It addresses the phases
of conflict management in two situations: (1) interpersonal situations
in which the individual is directly involved and (2) team settings
where he or she may be helping others resolve conflict. While
its purpose is to provide insights into how a person manages conflict,
it can also be distributed to others to assess their perception
of the respondent's conflict management behaviors.
This helpful assessment and planning tool will
provide valuable insight regarding an individual's effective or
ineffective use of time management principles. Managers interested
in improving their time management skills will find this instrument
This self-assessment gives individuals an opportunity
to evaluate their leadership behaviors in 6 areas or capabilities:
Personal Mastery, Future Focused, Innovative Initiative, Organization
Development, Organizational Interaction, and Improvement Focused.
Although our values help define who we are and
influence what we do, many of us have never had the opportunity
to think about and examine closely what we value and why. This
inventory provides insight into the values that drive a person's
behavior. These values may impact how one perceives others and
ultimately affect how he or she behaves in business or personal
situations. This self-assessment is useful in sessions that address
conflict, interpersonal communication, negotiation skills, diversity,
and problem solving.
This assessment is designed to provide individuals with insights
into their mastery of service skills needed to meet the needs
of both the internal and external customer. The instrument is
both comprehensive and flexible, addressing all aspects of customer
service. Depending on the person’s position and responsibilities,
he or she will complete those sections that apply to the individual’s
situation. The assessment is organized into four parts: Part A
addresses external customer service; Part B applies to face-to-face
customer contact; Part C focuses on customer service behaviors
on the telephone; and Part D looks at behaviors when serving the
It seems as though the only constant in our lives today is change.
And although we know that change is inevitable, many of us have
a difficult time dealing with it even when we know it’s
a good thing. The purpose of this self-assessment is to give the
respondent some insight into how he or she deals with change personally
and also how the individual helps others deal with change.
Many mid-level managers who are responsible for making hiring
decisions have never received any training in interviewing skills.
This assessment will help them focus on the specific behavior-based
interviewing skills that will enhance the likelihood that they
will choose the right person for the right job. This assessment
will also benefit new recruiters and those who may be new to the
task of interviewing job candidates. Experienced human resources
professionals who wish to fine-tune their interviewing skills
or want to learn more about behavior-based interviewing will also
find this tool valuable.
Speaking in front of a group has been noted as the number one
fear of many people. Yet in today’s communications-conscious
work environment, the ability to prepare and deliver a powerful
and polished presentation is critical to one’s success in
the business world. This self-assessment is designed to help individuals
identify their strengths as well as areas for improvement in preparing
for and delivering a presentation to any audience.
Stress is inevitable. In fact, we need a certain degree of stress
in our daily lives. Too much stress causes frustration; too little
stress results in boredom. In and of itself, stress is neither
bad nor good. Our own personal reaction to stress creates either
positive or negative results. This assessment gives people an
opportunity to look at the positive behaviors that will help them
to minimize their personal stress and increase their personal
and professional effectiveness.
This tool helps those involved in any process-improvement
project. This 6-step improvement process helps people manage their
team (or individual) process-management workflows.
A Sampler of all TACTools Assessments and Tools (100101-100115 and 100201) -- 20% savings over individual prices --